Rolls-Royce Tool Specialists

How do I place an order?

​​​You can click straight through to place an order but to receive an accurate shipping quote, an email or a phone call is the preferred method for now.  Some tools will always show as "Out-of Stock"  as they are made to order.  Email me at Kelly@BritishToolWorks.com or call 801 897-1324.  Out-of-stock tools are usually available in just a couple of days.

 

 

Shipping

​We try ridiculously hard to keep shipping prices to a minimum - perhaps even to our own detriment.  We have set up a built-in shipping option that is set to a "Final Dollar Value" so we don't actually lose money, but that means you might pay too much for shipping if you click straight through.  It is impossible (for us) to create a shipping table that can calculate all combinations of items to all destinations and get the shipping charge right.

We'll be happy to provide quotes by email and send an invoice that you can pay directly from,  That way you know that you're never overpaying for shipping.  We never charge more than actual postage costs.  There are no handling fees and no extra charges ever.

Even if you do overpay for shipping, the excess will be refunded ASAP.

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All items shipped in the USA are sent at the USPS Flat Rate Padded Envelope price of $14.00.

 

First Class postage is available for some smaller items.  If you want one small item, it can be shipped in a bubble mailer for a few bucks - but you have to ask.  If you click straight through, I'll assume you want the Priority Shipping option.

FedEx and UPS quotes can be given for Continental US and International delivery.

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I am not Amazon and I can't get my site to provide real-time shipping quotes to international customers.  My site is set to charge USPS Flat Rate shipping costs for international packages just to be sure I don't lose my ass, but I will use either UPS or FedEx.  I use a discount aggregator to ship international parcels and the shipping rate is very competitive.  I will always refund excess shipping charges without being asked.

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​Payment Options

​Credit Card processing and ACH through Square is the preferred method of choice but we can send a PayPal invoice if you ask.  We also accept personal checks and money orders through snail mail.  There will be a slight delay for personal checks to clear.   Contact us for wire transfer instructions. 

Please contact us before mailing a check.

The mailing address is:

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British Tool Works

Kelly Opfar

814 W 400 S

Orem, UT  84058

USA

 

 

Returns & Refunds

Here at British Tool Works, we are serious about the quality and integrity of our tools.  They are the best tools on the market by far.  They are made in America from premium materials.  If a tool ever fails or if you're not happy for any reason, let us know.  We will ask plenty of questions but we will fix it, replace it or refund your money - your choice.